What is Flagship Campus

This chapter uses a case study to exemplify one approach to assessment of three instructional delivery formats: (a) online, (b) distance, satellite campuses, and (c) traditional onground format. Student competencies on learning outcomes in a basic interpersonal communication college course were analyzed on a core assessment project—a course assignment portfolio—using a department-approved assessment rubric. Scoring of 95 assessments suggested that significantly more students reached competency levels in the traditional format than in the distance and online formats. A high percentage of students in all three formats failed synthesis, conceptual, values, and critical literacy competencies. This assessment effort provides an example of how faculty can employ assessment as part of a continuous improvement cycle.