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What is Functional Conflict

Teaching Innovation in University Education: Case Studies and Main Practices
It is a kind of conflict that may have positive effects when facing a decision, increasing the number and quality of the alternatives drawn and facilitating the decision-making process.
Published in Chapter:
TBS: Giving Case Studies a Twist
Antonio Montero-Navarro (Rey Juan Carlos University, Spain), José-Luis Rodríguez-Sánchez (Rey Juan Carlos University, Spain), Rocio Gallego-Losada (Rey Juan Carlos University, Spain), and Thais González-Torres (Rey Juan Carlos University, Spain)
DOI: 10.4018/978-1-6684-4441-2.ch014
Abstract
The European higher education area (EHEA) aims at creating a climate of less traditional learning through higher levels of interaction between the professors and the students. In that context, the use of participative tools, such as case study discussions, can be especially useful. Nevertheless, the attempt of a group of professors to implement that methodology in their classes had to face some difficulties, with the the high number of students with different goals and needs the main one. In order to deal with this situation, the students were given the possibility to choose amongst three different evaluation methods: non-continuous evaluation, continuous evaluation, and business school – the last one focused on the discussion of freshly prepared case studies about business management. The results can be considered positive, both in terms of academic progress and competencies achievement, and led to the creation of an online version of this “business school.”
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More Results
Constructive Conflict Resolution: The Role of Leader Personality
The dispute between the parties is to produce constructive results such as creativity and development.
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Conflict Management in the Family Business: A Case Study From Turkey
A type of conflict that enhances performance that contributes to organizational objectives.
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