This is a phenomenon that characterized the contemporary society and attributes to the vicious circle: increase in demand for information leads to increase in reliance on technology, and increase in use of technology consumes and generates more information. One the one hand, to capture market share and attract customers, contemporary business organizations rely increasingly on information technology to accumulate and process data needed to advertise services and products. Hence, the marketplace becomes more transparent, and the consumers are better-informed thus more demanding. More information is required and technology is more heavily relied upon. On the other hand, to aid business, to increase the processing power, and to handle the increase in data volume, new technological facilities such as call center and weblining (for marketing), and Big Data, Internet of Things, Cloud Computing (for communication and data management) are developed and used by business but these facilities consume and generate more data. In turn, reliance on technology increases to handle the information explosion.
Published in Chapter:
Ethical Computing Continues From Problem to Solution
Wanbil William Lee (The Computer Ethics Society, Hong Kong & Wanbil & Associates, Hong Kong)
Copyright: © 2018
|Pages: 14
DOI: 10.4018/978-1-5225-2255-3.ch423
Abstract
Ethical Computing is instrumental in identifying and reaching a near-ideal solution to the problems arising from an environment that is technology-driven information-intensive. Many of these problems could have been avoided, occur, because we are either insensitive to or ignorant of their ethical implications. As a result, we could reach only a partial, compromised solution at best. An ideal solution is expected to be technically efficient, financially viable and legal admissible, ethically acceptable, socially desirable, and in many situations environmentally-friendly (the so-called hexa-dimension criteria), and balanced in terms the six criteria or five criteria (in case the problem does not involve ecological concerns). An exposition of an ideal solution in terms of the requisite competence and the additive is presented.