What is HoH

While leadership has been studied extensively, non-profit organizational leadership has received little attention. The attention received mostly looks at senior executives and managers within the organization. As these organizations have small staffs and a large volunteer workforce, it would seem prudent to understand if what the leaders espouse is understood and followed by those that work in their organization. This chapter will look at a small, community based non-profit organization and discuss the role of a non-profits' leader in providing a vision and mission for the organization. It will utilize a volunteer satisfaction survey conducted by the organization, observations and interviews to understand workforce perceptions of the organizations vision, mission and culture. The results indicate that the volunteers have knowledge of the vision and mission statement, and easily assimilate in the culture of the organization.