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What is Hotlines

Chapter 34
Handbook of Research on Developments in E-Health and Telemedicine: Technological and Social Perspectives
Services for health-related extensions have included hotlines where individuals can benefit from having the ability to call a number to access health information or services. By increasing conversation about health-related issues, topic-specific hotlines have demonstrated usability for family planning information, HIV testing, and emergency response systems, with added benefit of having a rich source of monitoring and evaluation information through call records.
Published in Chapter:
Opportunities and Challenges of Integrating mHealth Applications into Rural Health Initiatives in Africa
Patricia Mechael (Columbia University, USA)
Copyright: © 2010 |Pages: 24
DOI: 10.4018/978-1-61520-670-4.ch034
Abstract
Within the broader field of eHealth, a new sub-specialization is emerging from the dramatic uptake of mobile phones throughout the world, namely mHealth. mHealth is characterized by the use of a broad range of mobile information and communication technologies including mobile phones, personal digital assistants, and remote medical devices and sensors to support medical and public health efforts. Mobile technologies serve as an extension of existing health information and telemedicine systems as well as stand-alone support systems for health professionals and individuals within the general public. This chapter highlights the developments and trends within mHealth and how the integration of mobile technology has been used to support the Millennium Villages Project. Each of the Millennium Villages, which serve populations ranging from 5,000 to 55,000 people, are located in ten countries throughout Africa, and they have been established to illustrate how targeted interventions valued at approximately $110 USD per capita can be used to achieve the Millennium Development Goals.
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