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What is Human Factors Engineering

Transformational Interventions for Business, Technology, and Healthcare
The study of how people interact with systems, goods, and environments with the goal of enhancing performance, safety, and well-being is referred to as human factors engineering.
Published in Chapter:
Change Management and Cybersecurity in Healthcare: Mitigating Human Factors and Risks
Sharon L. Burton (Capitol Technology University, USA)
DOI: 10.4018/979-8-3693-1634-4.ch025
Abstract
Two central problems in change management are the lack of attention to human factors (e.g., fatigue, human error, communication breakdowns, staffing issues, workload and stress, ergonomics, organizational factors, compliance and procedures, teamwork and collaboration, and inadequate training) and cybersecurity issues. Data shows that 62.7% of adverse effects affected patients, and healthcare professionals contributed 71.7% of the effects, with communication and protocol issues being related to the damage caused. A literature review and content analysis show the overall findings of prioritizing human factors engineering and cybersecurity concerns in their change management processes to mitigate risks and ensure patient safety. Overall, this research contributes to the fields of cybersecurity leadership and healthcare by raising awareness of the critical issues that must be addressed in change management and highlighting the need for healthcare organizations to prioritize human factors engineering and cybersecurity in their change management processes.
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More Results
Human Factors for Networked and Virtual Organizations
Human factors is an emerging applied design field that entails a synthesis of cross-disciplines from classical ergonomics (i.e., the science of work, system-person interaction, and functional/operational performance needs), and newer research gleaned from the allied fields of cognitive science, human physiological psychology, perception, learning, memory and brain behavior science, interaction/interactivity design, product design, media design, communication design, and information design. Human factors engineering recognizes (1) the intensely cross-disciplinary nature of the human-technology system designer’s role and the transcending cultural, economic, societal, and geopolitical importance of information utilization and knowledge generation, and (2) the field’s creative, protean, and dynamically-hybrid “human-centered, user-centered, and usage-centered” systems approaches that strives to integrate existing multi-disciplinary domains (i.e., change management, computer and information science, informatics and systems theory to management philosophy, law and ethics, human cognition and perception, human resources, usability design, industrial design, and ergonomics).
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