Instant messaging is real-time communication between remote correspondents over a network, typically the Internet. IM (text) services and tools are extremely popular and available on all kinds of computing devices. Modern IM software solutions offer many more features than just message transfer, such as presence management, correspondent management, conversation logs, file transfer and support of video and (asynchronous) voice mail. Synchronous voice messaging is known as “chat” and is also very popular.
Published in Chapter:
From Knowledge to Personal Knowledge Management
Fortunato Sorrentino (Università degli Studi di Firenze, Italy)
Copyright: © 2009
|Pages: 8
DOI: 10.4018/978-1-59904-845-1.ch067
Abstract
Personal knowledge management (PKM) is a conceptual framework applicable to personal knowledge. It is about taking an individual responsibility towards one’s competencies in the community where one belongs, be it an enterprise, a professional group, an institution, a class, and so forth. PKM implies developing methods and skills in using software and hardware technologies specifically applied to knowledge. These ideas are capturing much attention and analysis, but there are no books about PKM. PKM is an emerging discipline that sometimes challenges the principles of KM (Knowledge Management), from which it descends. To understand PKM we need to consider first the concepts of knowledge and knowledge management. Some widely shared beliefs are the following: • Knowledge is so valued today that our society defines itself as a “ knowledge society”; • Knowledge management is not a technology or a software solution, it is a discipline; • We are able to make distinctions among different forms of knowledge, that is, explicit, tacit and implicit knowledge, and see their transformations.