What is Information Customization (IC) Systems

Conventional Web search engines return long lists of ranked documents that users are forced to sift through to find relevant documents. The notoriously-low precision of Web search engines coupled with the ranked list presentation make it hard for users to find the information they seek. Developing retrieval techniques that will yield high recall and high precision is desirable. Unfortunately, such techniques would impose additional resource demands on the search engines which are already under severe resource constraints. A more productive approach, however, seems to enhance post-processing of the retrieved set. If such value-adding processes allow the user to easily identify relevant documents from a large retrieved set, queries that produce low precision/high recall results will become more acceptable. We propose improving the quality of Web search by combining meta-search and self-organizing maps. This can help users both in locating interesting documents more easily and in getting an overview of the retrieved document set.