Three capabilities that a firm requires to make effective use of information: Information Management, Information Technology, and Information Behaviours and Values (IBVs). There are six IBVs: Information Sharing, Proactive Information Use, Information Transparency, Information Integrity, Information Formality, and Information Control. See Marchand et al. (2000) AU39: The in-text citation "See Marchand et al. (2000)" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. .
Published in Chapter:
Information Culture and Effective Use of Information Tools at Work: Conceptualizing and Measuring Group Adoption
Colin D. Furness (University of Toronto, Canada) and Chun Wei Choo (University of Toronto, Canada)
Copyright: © 2021
|Pages: 23
DOI: 10.4018/978-1-7998-7422-5.ch015
Abstract
Office work is increasingly collaborative in the 21st century. ‘Information culture' is a broad set of values and behavioural workplace norms pertaining to information management and use. To investigate whether information culture influences use of collaborative information tools, conceptualization and measurement instruments are presented for information culture and measuring effective use. ‘Group adoption' is a behavioural proxy for effective use, and ‘information sharing' and ‘proactive information use' were selected as behavioural proxies for information culture. In a study of an engineering firm, group adoption was correlated with actual use of an information tool and with two tool attitude measures. Group adoption was also correlated with both information culture measures. The findings here suggest new avenues of research into the broader applicability of group adoption, and the ways in which conceptualization and measurement of information culture may be further developed.