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Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism Industry
Information desks are places where there are staff at airports who can assist passengers with questions about their journeys, the airport or the area where the airport is located.
Published in Chapter:
The Impact of the Coronavirus (COVID-19) Pandemic on Airport Operations: A Study in Turkey
Güzide Karakuş (Necmettin Erbakan University, Turkey), Fatma Selin Sak (Giresun University, Turkey), and Ahu Altınel (Selçuk University, Turkey)
DOI: 10.4018/978-1-7998-8231-2.ch027
The coronavirus (COVID-19) pandemic, which started in China as of December 2019, has spread all over the world and caused different adverse effects in each country. The coronavirus has affected millions of people around the world and caused thousands of deaths. The pandemic, which causes us to question our knowledge to be true and is a new factor that should be seen as a risk in future planning, has brought new regulations in all vital activities. The fact that airline transportation is one of the sectors most affected by coronavirus determined the scope of the study. Within the scope of the study, exploratory case study was preferred and how airport operations were affected by the COVID-19 pandemic was illustrated.
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