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What is Organizational Competence

Chapter 119
Encyclopedia of Information Science and Technology, Fifth Edition
Is the savoir-faire of the company in a particular domain, which originates and sustains itself by professional competences, allied to the organizational processes and other Resources, or the ability to combine, mix and integrate resources into products and /or services ( Fleury & Fleury, 2001 , p. 23). They include the skills of the organization and its processes, skills in techniques and forms of work, service skills and social skills.
Published in Chapter:
Informational Competencies
José Poças Rascão (Polytechnic Institute of Setúbal, Portugal)
Copyright: © 2021 |Pages: 18
DOI: 10.4018/978-1-7998-3479-3.ch119
Abstract
The objective of this work is to contribute to a reflection on the emergence of the concept of informational competences. The information and knowledge society need a science that studies the informational competences and processes of its construction, transmission, and use, based on the aggregation of existing literature. The structure of the article synthesizes the existing academic works, seeking to generate new knowledge. The results can be used to integrate informational competencies in the different sciences and or areas of knowledge. The article first seeks to identify the skills and the apparent processes and then focuses more in detail on some of them.
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Chapter 2
Leadership Across the Globe
A term common in the performance management environment for many years. It would particularly refer to a universe of employee skills that the organization needs to achieve its goals.
Published in Chapter: Leadership Across the Globe; From: Contemporary Multicultural Orientations and Practices for Global Leadership
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