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What is Intercultural Effectiveness (ICE) Competencies

Chapter 18
Encyclopedia of Information Communication Technologies and Adult Education Integration
It has included five measurable variables as following: (1) the ability to handle psychological stress, (2) the ability to effectively communicate, (3) the ability to establish interpersonal relationships, (4) the ability to have cross-cultural awareness, and (5) the ability to have cultural empathy (Han, 1997, 2008).
Published in Chapter:
Cross-Cultural Learning and Intercultural Competence
Pi-Chi Han (University of Missouri-St. Louis, USA)
Copyright: © 2011 |Pages: 15
DOI: 10.4018/978-1-61692-906-0.ch018
Abstract
Globalization has increased the need to understand the nature of work-related adult learning and development across national boundaries. It is driving the demand for the workforce that possesses knowledge of other countries and cultures and affecting those who are responsible for developing international learning activities. The author of this chapter calls for adult education and Human Resource Development (HRD) professionals to learn how to apply adult learning theories in cross-cultural learning to help individuals with different cultural backgrounds. This would help these professionals acquire intercultural competence and become successful in international assignments.
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