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What is IT artefact

Chapter 17
Handbook of Research on Socio-Technical Design and Social Networking Systems
A man-made piece of technology with some information-processing and mediating capabilities.
Published in Chapter:
Socio-Instrumental Pragmatism in Action
Jonas Sjöström (Uppsala University, Sweden) and Göran Goldkuhl (Linköping University, Sweden)
Copyright: © 2009 |Pages: 15
DOI: 10.4018/978-1-60566-264-0.ch017
Abstract
This chapter introduces the theoretical framework of Socio-Instrumental Pragmatism (SIP) and illustrates how it has been used as an analytic instrument in the process of diagnosing a work practice and co-designing business processes and IT artefacts. A practical inquiry process has been conducted in a project group consisting of a group of Swedish municipalities, currently experiencing a number of administrative problems. SIP has informed the design process, and aided the designers in shaping the design product (a new workflow and a new IT system). Conclusions are drawn regarding SIP as an analytical tool, stating that it has guided the inquirers to focus on actors, actions and relations between actors, and supported the designers in finding design solutions to the major problems experienced in the organization.
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Chapter 3
An Affordance Perspective on the Enabling and Disruptive Effects of Social Media Tools on Self-Management of Chronic Illness
The application of technology to enable some tasks within a context/structure (Benbasat and Zmud 2003 AU225: The in-text citation "Benbasat and Zmud 2003" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ). Some studies have defined IT artefacts as configurations or bundles of hardware and software features that constitute an information technology (Orlikowski and Iacono 2001 AU226: The in-text citation "Orlikowski and Iacono 2001" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ).
Published in Chapter: An Affordance Perspective on the Enabling and Disruptive Effects of Social Media Tools on Self-Management of Chronic Illness; From: Opportunities and Challenges in Digital Healthcare Innovation
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