Search the World's Largest Database of Information Science & Technology Terms & Definitions
InfInfoScipedia LogoScipedia
A Free Service of IGI Global Publishing House
Below please find a list of definitions for the term that
you selected from multiple scholarly research resources.

What is IT Balanced Scorecard

Chapter 5
Encyclopedia of Decision Making and Decision Support Technologies
This is a framework that helps IT management to select a set of measures that provide an integrated look at an IT department by dividing a list of measurable items into four perspectives: user orientation, operational excellence, business contribution and future orientation.
Published in Chapter:
Balanced Scorecard Concepts, Technology, and Applications
Ricardo Colomo Palacios (Universidad Carlos III, Spain), Juan Miguel Gómez Berbís (Universidad Carlos III, Spain), and Ángel García Crespo (Universidad Carlos III, Spain)
Copyright: © 2008 |Pages: 7
DOI: 10.4018/978-1-59904-843-7.ch005
Abstract
The balanced scorecard (BSC) harnesses the potential of checking and verifying the status of a company by evaluating and carefully assessing strategic aspects beyond the purely financial indicators. The significant impact of the BSC from a business standpoint has brought critical mass in use and the emergence of a number of technologies that will make a technology-supported BSC a reality. This article presents an overview of the concept and its history, evolution, major applications, and implications with a particular emphasis in decision making and decision support technologies.
Full Text Chapter Download: US $37.50 Add to Cart
eContent Pro Discount Banner
InfoSci OnDemandECP Editorial ServicesAGOSR