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What is IT-KM Competence

Handbook of Research on Contemporary Theoretical Models in Information Systems
Is defined as a firm’s IT and KM ability and resources that are peculiar to achieving and sustaining business success.
Published in Chapter:
A Resource-Based Perspective on Information Technology, Knowledge Management, and Firm Performance
Clyde W. Holsapple (University of Kentucky, USA) and Jiming Wu (California State University East Bay, USA)
DOI: 10.4018/978-1-60566-659-4.ch016
The resource-based view of the firm attributes superior firm performance to organizational resources that are valuable, rare, non-substitutable, and difficult to imitate. Aligned with this view, the authors contend that both information technology (IT) and knowledge management (KM) comprise critical organizational resources that contribute to superior firm performance. The authors also examine the relationship between IT and KM, and develop a new second-order variable – IT-KM competence – with IT capability and KM performance as its formative indicators. Thus, this chapter contributes not only by investigating the determinants of firm performance but also by broadening our understanding of the relationships among IT, KM, and firm performance.
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