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What is Knowledge Management System (KMS)

Handbook of Research on Workforce Diversity in a Global Society: Technologies and Concepts
An information system used to capture, organize, and create knowledge to enhance organizational processes.
Published in Chapter:
Leveraging Workforce Diversity: Utilizing Technology
Aileen G. Zaballero (Pennsylvania State University, USA), Tutaleni I. Asino (Pennsylvania State University, USA), and Jessica Briskin (Pennsylvania State University, USA)
DOI: 10.4018/978-1-4666-1812-1.ch030
Abstract
This chapter connects technology and diversity and argues that technology can be leveraged to contribute to the diversification of a workforce. The authors discuss the changing global economy as it pertains to the diminution of labor market boundaries and diversified consumers, as well as current trends in technology usage and innovation as a means to accomplishing organizational goals. In addition, the authors analyze organizational learning and organizational performance, regarding the use of technology as a tool to overcome the challenges of a diverse workforce.
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More Results
User Modeling and Personalization of Advanced Information Systems
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Self-Modelling Knowledge Networks
KMS describes information systems that are designed to support certain KM processes like the dissemination or application of knowledge.
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Knowledge Management Systems as a Framework for IT in Knowledge Management
A distributed hypermedia system for managing knowledge in organisations, supporting creation, capture, storage, and dissemination of expertise and knowledge. The idea of a KMS is to enable the employees of the organisation to have access to the company’s knowledge of facts, sources of information, and solutions. Having employees share their knowledge (in brains and files) could potentially lead to more effective problem solving and it could also lead to ideas for new or improved products and services.
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Optimizing Knowledge Management During Crises
An IT system for knowledge management.
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Barriers to Successful Knowledge Management
KMS describe information systems that are designed to support certain KM processes like the dissemination or application of knowledge.
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Knowledge Management in Charities
An information system designed to help realize effective knowledge management strategies (Alavi & Leidner, 2001).
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Strategic Knowledge Management in Public Organizations
Set of tools and processes used by knowledge workers to identify and transmit knowledge to the knowledge base contained in the organizational memory.
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Motivations of Knowledge Management Practitioners: Positive Psychology and Psychological Contracts
KMS, for this chapter, is a loosely defined term referring to all of the components used by an organization to achieve their knowledge management goals. Components include physical and virtual assets as well as conceptual. And most importantly for this discussion, the KMS includes the users of the system in all their forms (for example: administrators, regular users, subject matter experts, etc.).
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