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What is Knowledge Sharing Practices

Handbook of Research on Tacit Knowledge Management for Organizational Success
Knowledge sharing is defined as exchange, transfer and dissemination of knowledge between and among individuals, teams, departments and organizations. Sharing knowledge involves formulating a problem and suggesting potential solutions, supplying justifications or stimulating events to reflect on something. Knowledge sharing is a learning activity such as observation, listening and asking questions, sharing ideas, suggesting potential solutions and adopting patterns of behavior. These activities can be used as a way of capturing, organizing, re-using and transferring experience based knowledge that resides within an organization in order to make that knowledge available to others.
Published in Chapter:
Sharing Managerial Tacit Knowledge: A Case Study of Managers Working in Malaysia's Local Government
Halimah Abdul Manaf (Universiti Utara Malaysia, Malaysia) and William S. Harvey (University of Exeter, UK)
DOI: 10.4018/978-1-5225-2394-9.ch013
Abstract
This chapter analyses the practices of sharing managerial tacit knowledge, which has been the preferred approach by local government managers in Malaysia. The data is based on the findings of questionnaires distributed among 308 middle managers. The chapter focuses on the government's concern around knowledge and the importance of sharing tacit knowledge in order to reduce knowledge loss. The insights of this chapter have important implications for national and local governments in other empirical contexts. In particular, knowledge sharing practices can help management to share managerial tacit knowledge before staff retire or move to other departments and organisations. This is vitally important because if organisations are committed to investing in their human capital through attraction, retention and development initiatives then it is equally important that they are committed to strategies to capture knowledge.
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