What is Knowledge Work

1.

The ability to create an understanding of nature, organizations, and processes, and to apply this understanding as a means of generating wealth in the organization. Learn more in: Supporting the Mentoring Process

2.

The term ‘knowledge worker’ is attributed to Drucker (1959), who used it to describe someone who adds value by processing existing information to create new information that can be used to define and solve problems. The subsequent development of information and communications technologies has added new meaning to this concept. For the contemporary knowledge worker, managing the collective knowledge about his or her work is an integral part of the work itself, and thus is critical to the performance of the organization. Knowledge work reflects the self-directed work practices of individuals and teams, in almost every industry, who continuously engage in processes that create and exploit knowledge. The modern work activity system is located within a space defined by the doing, thinking, and communicating dimensions (Burstein & Linger, 2003). Learn more in: Complex Organizations and Information Systems

3.

Creation, application, and utilization of knowledge. Includes the development and use of tacit knowledge. Learn more in: A Social Capital Perspective on Collaboration and Web 2.0

4.

Defined as continuous innovation. Learn more in: The Call for Transformational Governance in the Knowledge Economy