A style of management that is based on non-coercive methods and focuses on internal control rather than external control.
Published in Chapter:
It All Begins With Relationships: The Glasser Quality School Model
Jane V. Hale (Slippery Rock University, USA) and Patricia A. Robey (William Glasser Institute, USA & Governors State University, USA)
Copyright: © 2019
|Pages: 16
DOI: 10.4018/978-1-5225-5748-7.ch002
Abstract
Understanding choice theory provides a foundation for developing relationships and is the central component of the Glasser quality school model. Choice theory is William Glasser's explanation of human behavior and motivation. It is based on the premise that we all have five basic needs: love and belonging, power and achievement, the freedom to be independent and make choices, the joy in having fun, and basic needs of survival and safety. In a quality school, the goal of administrators, teachers, counselors, staff, and support personnel is to create an environment in which everyone in the system, especially the students, gets his or her needs met in responsible, respectful ways. In this chapter, the Glasser quality school criteria is explained in addition to the behavioral habits that help build relationships and the behavioral habits that break down relationships. Stories that highlight the experiences of administrators, teachers, and counselors who put Glasser's concepts into action are included to illuminate the essence of the Glasser quality school model.