What is Library Users

The implementation and usage of information and communication technology (ICT) in library functions and facilities has revolutionized the way people use information and librarians perform their work. As a result of the advent of social media, the world's knowledge outlook has changed significantly, resulting in the sharing of thoughts, emotions, images, and videos as resources. A library is worth considering; it is a key to learning, a foundation for long-term mastery of information, and it promotes independent decision-making. The use of social media in library activities has enticed a significant number of users, but it has also challenged libraries to modernize their service delivery. Facebook, Twitter, Wikis, WhatsApp, MySpace, and LinkedIn facilitate community courses, collaboration, and information sharing. As a consequence, it is vital for libraries to consider and prioritize their users' needs.