What is Listening Session

Events that are unforeseen in nature and have widespread impact demonstrate the potential to necessitate abrupt changes in both personal and professional parameters of life. Although university departments that are already primarily online are accustomed to operating in a predominately remote atmosphere, multiple adjustments were required to effectively support faculty and students during the early days of the global pandemic, COVID-19. This chapter will explore relevant challenges from the perspective of a chair of an online department. Included will be an analysis of considerations for an administrator's effective self-management during periods of abrupt change.