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What is LMX

Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance
It is the quality of leader-member relationship, which influence attitudes, and behaviors of both of them.
Published in Chapter:
Compulsory Citizenship Behavior and Organizational Commitment: The Role of Leader-Member Exchange
Kemal Köksal (Akdeniz Üniversitesi, Turkey) and Ali Gürsoy (National Defense University, Turkey)
DOI: 10.4018/978-1-7998-0058-3.ch010
Abstract
Organizational citizenship behavior means the extra role behavior of employee that is not in the role description. Managers expect from employees to show organizational citizenship behavior for benefits to the organization. This expectation may become an obligation over time, and an employee can perceive managers and co-workers' expectations for extra role behavior as a compulsory that will affect an employee's organizational attitudes and behaviors. This study's aim is to investigate the relationship between compulsory citizenship behavior and organizational commitment and, the mediating role of leader-member exchange in Turkey's cultural context. The data were gathered from the 222 employees in a public organization by convenience sample method at two points in time. Regression-based path analyses were conducted to explore the relationship between the variables. According to the results, compulsory citizenship behavior had a negative effect on organizational commitment and leader-member exchange fully mediated this effect.
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