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What is Local Socio-Technical

Handbook of Research on Socio-Technical Design and Social Networking Systems
Computer technologies that enable or support local social interaction used in the context of combining local health services with the use of computer and mobile technology. Computer and mobile technology used in a social network to provide local access to patient records at their homes in an attempt to improve the quality of home care to patients.
Published in Chapter:
Socio-Technical Systems and Knowledge Representation
Ivan Launders (Sheffield Hallam University, UK)
DOI: 10.4018/978-1-60566-264-0.ch037
Abstract
The UK National Health Service (NHS) provides the opportunity to undertake local socio-technical system design to help staff maximize the opportunities of using mobile technology whilst minimizing the impact of change to existing patient systems. A real-world example from a local NHS socio-technical system is considered, that contains a collection of mobile clinicians and technology which provides home care to patients. The success of the Mobile NHS service has a high dependency upon the social aspects of the solution and draws upon a combination of people, resources, technology and economic events. This chapter considers multiagent system architectures, to model social complexity, and capture system knowledge, and then outlines a prototyping technique as a means of implementing and testing the design model. It concludes that the practice of implementing a prototype ontology provides a valuable step in clarifying meaning and understanding of concepts at the outset.
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