Managerial talent is the ability to succeed the goals while providing happiness and wealth to employers and employees.
Published in Chapter:
Emotional Intelligence Model for Managers in Turkish Banking Sector and an Application
Burcu Hacıoğlu (Beykent University, Turkey), Pelin Şahin Yarbağ (Beykent University, Turkey), Ümit Hacıoğlu (Istanbul Medipol University, Turkey),
Hasan Dinçer (Istanbul Medipol University, Turkey), and Türker Tuğsal (Beykent University, Turkey)
Copyright: © 2015
|Pages: 17
DOI: 10.4018/978-1-4666-7288-8.ch003
Abstract
This chapter explores the relationship between the emotional intelligence talents of bank and finance managers and employee job satisfaction. The chapter proceeds as follows: First, the authors carefully reiterate the theoretical review of job satisfaction and emotional intelligence literature. Second, the authors present the methodology, conception of the research, assumptions and limitations, measuring tools, surveys and research hypothesis used in their research. Third, the authors discuss their research findings. Finally, their research conclusions are presented. With regard to the appropriate estimation technique-regression analysis, the authors findings have demonstrated that interpersonal relationship has a significant impact on job satisfaction in the banking and finance sector. Contrarily, there is not any significant relationship between social intelligence and commitment to workplace in the banking, finance, education, computer, health, textile, automotive, electronics, or packing sectors. The contribution of this research shows that the social intelligence factor affects interpersonal relationships, working conditions and impulse control factors of banking and finance managers both directly and intensely.