What is Balanced Scorecard

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An integrated strategic performance management framework that helps organisations translate strategic objectives into relevant performance measures, by linking nonfinancial measures with a financial perspective in four areas of performance concerned with: financials, internal process, customers and innovation & learning. Learn more in: Managerial Tools and Techniques for Decision Making

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A business performance measurement and management system developed by Kaplan and Norton that analyzes organizational success by reviewing the combination of financial, customer, internal business process and employee learning and growth perspectives. Learn more in: Knowledge Management in Small and Medium Sized Enterprises

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A comprehensive organizational performance measurement tool which is prepared mainly based on the four basic perspectives of financial, customer, internal business, innovation and learning. Learn more in: How to Manage Sustainability: A Framework for Corporate Sustainability Tools

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The balanced scorecard (BSC) is a management tool that enables organizations to clarify their vision and strategy and translate them into action. Using BSC, the manager may establish a “balanced” situation between the traditional financial measures and other success factors of an organization. The BSC combines the continuous measurement of performance with a reviewing and refinement strategy as well an ongoing evaluation process. The basic terms are so-called perspectives, for example, potentials (learning and growth), internal processes, customers, and financial perspective. For each perspective, strategic objectives, indicators, and measures to achieve these objectives must be defined. Learn more in: Monitoring and Controlling of Healthcare Information Systems (HIS)

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An approach for measuring business and management results that goes well beyond financial metrics. Several ‘perspectives’ are suggested, e.g. financial, customer, internal processes and learning and innovation ( Kaplan & Norton, 1992 ). Learn more in: Measurement Issues in BI

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An integrated strategic performance management framework that helps organisations translate strategic objectives into relevant performance measures, by linking nonfinancial measures with a financial perspective in four areas of performance concerned with: financials, internal process, customers and innovation & learning. Learn more in: Innovation of Management Accounting Practices and Techniques

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This is a framework that helps top management to select a set of measures that provide an integrated look at a company by dividing a list of measurable items into four perspectives: financial, customer, internal business processes, and learning and growth. Learn more in: Balanced Scorecard Concepts, Technology, and Applications

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Represents the way that organizations align their economic and human resources with environmental business factors in a manner of sustainable business processes. Learn more in: Human Resource Management Effects Functioning on Balanced Scorecard: Jordanian Public Joint-Stock Companies

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A method for measuring a company’s activities in terms of its vision and strategies that gives managers a comprehensive view of the performance of a business. Learn more in: Executive Information Systems

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The balanced scorecard approach is a framework for the communication and implementation of the strategy. The balanced scorecard approach translates the strategy of an organization into tangible objectives and measures and balances them typically into four different perspectives: customers, financial outcomes, internal processes, and learning. Learn more in: Quality Assurance View of a Management Information System

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A performance measurement tool that aggregates key performance indicators (KPIs). Learn more in: Supply Chain and Warehouse Management Systems: A Case Study From an International Company

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A business management tool that based on a corporate strategy allows implementing to implement and monitoring business performance from four perspectives: finance, customers, internal processes, and growth and learning. Learn more in: Relevance of a New Perspective of Social Responsibility and Sustainability in the Balanced Score Card: An Analysis of the Perception of University Students

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A strategic planning and management framework that helps organizations align business activities with organizational objectives, improve internal and external communications, and monitor organizational performance against strategic objectives (Ashu, 2009, p. 7). The balanced scorecard uses traditional measures of business unit performance and other measures, including financial performance, customer relations, internal business processes, and learning and growth. Learn more in: Business Model Innovation and the Balanced Scorecard

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A strategic planning and management system enhancing performance management. Learn more in: Applying Balanced Scorecard in Non-Government Organizations

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A framework for the communication and implementation of the strategy. The balanced scorecard approach translates the strategy of an organization into tangible objectives and measures and balances them typically into four different perspectives: customers, financial outcomes, internal processes, and learning. Learn more in: Human Resources in the Balanced Scorecard System

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An integrated strategic performance management framework that helps organisations translate strategic objectives into relevant performance measures, by linking nonfinancial measures with a financial perspective in four areas of performance concerned with: financials, internal process, customers and innovation & learning. Learn more in: Managerial Tools and Techniques for Decision Making

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A performance measure used to identify, improve, and control the various functions and the results. Learn more in: Balanced Scorecard: Development of a Strategic Map to Improve the Performance of Medical Services

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The Balanced Scorecard approach is a framework for the communication and implementation of the strategy. The Balanced Scorecard approach translates an organisation’s strategy into tangible objectives and measures. Learn more in: A Structure Analysis of Keiretsu of Toyota

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The BSC is a management tool composed of a collection of measures, arranged in groups, and denoted as cards . The measures are related to four major managerial perspectives, and are aimed at providing top managers with a comprehensive view of their business. Learn more in: A New Integrative Approach Based on Balanced Scorecard, Data Envelopment Analysis, and Management Performance to Prioritize Research and Development Projects

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The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. Learn more in: Online Social and Business Networks’ Implications for Corporate Strategy

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The Balanced Scorecard (BSC) was developed by Kaplan and Norton in 1992 to examine how an organization is using the activities and processes to meet its strategies, using the four key perspectives of finance, customers, internal processes, and training growth. Learn more in: Knowledge Management in E-Government

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Tool to evaluate strategy and measure performance. Learn more in: How to Measure Performance in Cooperatives?: A Multiple Case Study

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The Balanced Scorecard approach was developed to communicate and implement the strategic plan. The Balanced Scorecard approach translates the strategic plan into tangible objectives and measures and balances them typically into four different perspectives: customer, finance, internal processes and learning. Learn more in: Management Information System in Higher Education

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Is a strategy performance management tool - a semi-standard structured report, supported by design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. Learn more in: Price Determination in Public Offering and Evaluation Methods

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A performance measurement tool that focuses an organization’s attention on measures of success in four areas: customer satisfaction, finance, internal processes, and innovation and learning. Learn more in: Assessment in Academic Libraries

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A performance management tool with four quadrants of evaluation, adding internal business processes, customers, and learning and growth to the financial dimension. Learn more in: Strategic Tools for Business Research and Analysis

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An approach for measuring business and management results that goes well beyond financial metrics. Several “perspectives” are suggested, for example financial, customer, internal processes and learning and innovation ( Kaplan & Norton, 1992 ). Learn more in: Measurement Issues in Decision Support Systems

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Methodology of performance management focused on the dimension of the learning and growth. Learn more in: Planned Investment in Information Technology Companies: Innovative Methods of the Management in IT