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Search the World's Largest Database of Information Science & Technology Terms & Definitions

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Below please find a list of definitions for the term that
you selected from multiple scholarly research resources.

What is Mediation

Chapter 3

Handbook of Research on Project Management Strategies and Tools for Organizational Success

Corresponds to a strategy for solving conflicts, in which an impartial third party intervenes in order to facilitate communication and obtain a result that is accepted by the parties in dispute.

Published in Chapter:

Team Conflict Management in Project Management in Colombia

H. Mauricio Diez-Silva (Universidad EAN, Colombia), Maricela I. Montes-Guerra (Universidad de La Sabana, Colombia), and Hugo Fernando Castro Silva (Universidad Pedagógica y Tecnológica de Colombia, Colombia)

Source Title: Handbook of Research on Project Management Strategies and Tools for Organizational Success

DOI: 10.4018/978-1-7998-1934-9.ch003

Abstract

This article examines team conflict in project management. A study of the current literature, the focus of the bodies of knowledge and the perspective of managers in Colombia is presented. Information is collected through a questionnaire about the impact of sources, types of conflicts, dispute resolution mechanisms and progress reports on the final performance of projects carried out recently by the interviewees. The importance of conflict resolution has been validated as a success factor in the management and performance of projects. The chapter aims to increase researcher interest in the subject, as well as to encourage the development and implementation of methodological tools, in order to achieve better results in the implementation and success of projects.