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What is Mediation

Chapter 3
Handbook of Research on Project Management Strategies and Tools for Organizational Success
Corresponds to a strategy for solving conflicts, in which an impartial third party intervenes in order to facilitate communication and obtain a result that is accepted by the parties in dispute.
Published in Chapter:
Team Conflict Management in Project Management in Colombia
H. Mauricio Diez-Silva (Universidad EAN, Colombia), Maricela I. Montes-Guerra (Universidad de La Sabana, Colombia), and Hugo Fernando Castro Silva (Universidad Pedagógica y Tecnológica de Colombia, Colombia)
Copyright: © 2020 |Pages: 24
DOI: 10.4018/978-1-7998-1934-9.ch003
Abstract
This article examines team conflict in project management. A study of the current literature, the focus of the bodies of knowledge and the perspective of managers in Colombia is presented. Information is collected through a questionnaire about the impact of sources, types of conflicts, dispute resolution mechanisms and progress reports on the final performance of projects carried out recently by the interviewees. The importance of conflict resolution has been validated as a success factor in the management and performance of projects. The chapter aims to increase researcher interest in the subject, as well as to encourage the development and implementation of methodological tools, in order to achieve better results in the implementation and success of projects.
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Chapter 4
Conflicts in the Modern World and Their Impact on International Security
A conflict-solution procedure in which a third party proposes a nonbinding solution to the disputants.
Published in Chapter: Conflicts in the Modern World and Their Impact on International Security; From: World Politics and the Challenges for International Security
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Chapter 30
Philosophy of Web-Based Mediation
A means in which messages, discussion and behaviour are becoming more and more conceptual and abstract and have an effect on our social being.
Published in Chapter: Philosophy of Web-Based Mediation; From: Handbook of Research on Digital Information Technologies: Innovations, Methods, and Ethical Issues
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Chapter 11
Preventing and Transforming Violence: Mindfulness and Conflict Skills
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Chapter 383
Legal Issues of Virtual Organizations
An alternative dispute resolution method. The litigating parties may voluntarily submit a dispute to a neutral, independent mediator. This latter does not issue a decision but supports the parties in finding a mutually agreed upon solution.
Published in Chapter: Legal Issues of Virtual Organizations; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 101
Managing Legal and Negotiation Knowledge
Mediation is a private, informal dispute resolution process in which a neutral third party (the mediator) helps disputing parties to reach an agreement. The mediator has no power to impose a decision on the parties.
Published in Chapter: Managing Legal and Negotiation Knowledge; From: Encyclopedia of Knowledge Management, Second Edition
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Chapter 1
Social Media in Higher Education: Fostering Learner Engagement Through a Sociocultural Approach
A principle component of SCT. Human actions in the world are enhanced, controlled, and organized by internal tools, such as language, and external tools including physical artifacts.
Published in Chapter: Social Media in Higher Education: Fostering Learner Engagement Through a Sociocultural Approach; From: Handbook of Research on Fostering Student Engagement With Instructional Technology in Higher Education
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Chapter 4
Job Insecurity and Performance: Contributions for an Integrative Theoretical Framework
Situation in which the dependent variable is influenced by the independent variable through an intermediate variable.
Published in Chapter: Job Insecurity and Performance: Contributions for an Integrative Theoretical Framework; From: Developing Diversity, Equity, and Inclusion Policies for Promoting Employee Sustainability and Well-Being
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Chapter 2
The Politics of Social Media: Mediating Ambivalences in the Era of Political Populism
Simultaneously a concrete and conceptual way to talk about mediated communication.
Published in Chapter: The Politics of Social Media: Mediating Ambivalences in the Era of Political Populism; From: Examining the Roles of IT and Social Media in Democratic Development and Social Change
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Chapter 2
Global Security and Political Problems of the 21st Century
A conflict-solution procedure in which a third party proposes a nonbinding solution to the disputants.
Published in Chapter: Global Security and Political Problems of the 21st Century; From: World Politics and the Challenges for International Security
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Chapter 27
From Conflict to Constructive Engagement: Mediating Public Art
A process for working through conflict in which contending individuals and groups, facilitated by a third-party mediator, air grievances, state interests, and negotiated solutions that are acceptable to all participants.
Published in Chapter: From Conflict to Constructive Engagement: Mediating Public Art; From: Handbook of Research on the Facilitation of Civic Engagement through Community Art
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Chapter 23
Using Public Media to Support Early Learning and School Readiness
The scaffolds and other supports that elicit and expand the learning potential of a resource.
Published in Chapter: Using Public Media to Support Early Learning and School Readiness; From: Handbook of Research on Innovative Approaches to Early Childhood Development and School Readiness
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Chapter 28
Perspectives on Mediated L2 Learning during Study Abroad: Identity, Motivation, and Learning Strategies
A learning process where individuals gain higher mental development through interacting with other objects and individuals.
Published in Chapter: Perspectives on Mediated L2 Learning during Study Abroad: Identity, Motivation, and Learning Strategies; From: Handbook of Research on Study Abroad Programs and Outbound Mobility
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Chapter 6
Dynamic Assessment as a Learning-Oriented Assessment Approach
It covers a goal-oriented interaction between learners and teachers/mediators.
Published in Chapter: Dynamic Assessment as a Learning-Oriented Assessment Approach; From: Handbook of Research on Perspectives in Foreign Language Assessment
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Chapter 10
Representation in 21st Century Online Higher Education: How the Online Learning Culture Serves Diverse Students
The process by which something is facilitated or made more comfortable and accessible for the participants.
Published in Chapter: Representation in 21st Century Online Higher Education: How the Online Learning Culture Serves Diverse Students; From: Socioeconomics, Diversity, and the Politics of Online Education
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Chapter 134
Managing Workplace Conflicts Through Self-Mediation
A conflict situation where a third-party neutral is enlisted by conflict parties to facilitate a process of negotiated agreement.
Published in Chapter: Managing Workplace Conflicts Through Self-Mediation; From: Encyclopedia of Organizational Knowledge, Administration, and Technology
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Chapter 4
Chinese ESL Instructors' Beliefs and Practices of Intercultural Education in a Ubiquitous Environment
A structured, interactive process where an impartial third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.
Published in Chapter: Chinese ESL Instructors' Beliefs and Practices of Intercultural Education in a Ubiquitous Environment; From: Intercultural Communication and Ubiquitous Learning in Multimodal English Language Education
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Chapter 21
Can Technologies Advance the Integration of Restorative Pedagogy into Teacher Education Curricula?
A restorative approach used in the school setting when there is conflict between two or more students. Similar to a conference, a mediation is an intensive or targeted intervention often facilitated by an authority figure, and reparation agreements that satisfy the needs of the person(s) harmed are usually developed.
Published in Chapter: Can Technologies Advance the Integration of Restorative Pedagogy into Teacher Education Curricula?; From: Handbook of Research on Education and Technology in a Changing Society
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Chapter 14
A Rationale for Leveraging Serious Game Design Through Sociocultural Theory
The term denotes any material or conceptual artifacts that humans utilize in accomplishing cognitive tasks. In Vygotskian theory mediation is one of the two main pillars as it shapes consciousness.
Published in Chapter: A Rationale for Leveraging Serious Game Design Through Sociocultural Theory; From: Handbook of Research on Promoting Economic and Social Development Through Serious Games
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Chapter 21
Cross-Fertilization of Training and Research in a Master's Program in Public Service Interpreting and Translation: Some Challenges and Results
Any act or utterance of the interpreter that goes beyond interpreting or that takes place outside of the session and which is intended to remove a linguistic barrier to communication.
Published in Chapter: Cross-Fertilization of Training and Research in a Master's Program in Public Service Interpreting and Translation: Some Challenges and Results; From: Handbook of Research on Teaching Methods in Language Translation and Interpretation
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Chapter 18
The Role of Visiting Professionals in Peacebuilding
In its non-legal application, mediation refers to a facilitated process—with the mediator being the facilitative agent—that can enhance the interaction and cooperation between two parties, in the attempt to prevent or resolve intergroup conflict.
Published in Chapter: The Role of Visiting Professionals in Peacebuilding; From: Role and Impact of Tourism in Peacebuilding and Conflict Transformation
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Chapter 24
Communication and Relation Building in Social Systems
Human knowledge is embedded in artefacts which produce and transform human experience. It is a process in which tools are understood as objects or stimuli that bring about or enhance reflection, discussion or learning activities.
Published in Chapter: Communication and Relation Building in Social Systems; From: Handbook of Research on Digital Information Technologies: Innovations, Methods, and Ethical Issues
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Chapter 21
Impacts, Resilience, and Creativity in Cultural Tourism and Leisure in a Time of Pandemic: Presential and Virtual Visits to Lisbon Museums
Mediation through cultural instruments and people can help the visitor to become an active observer and builder of meaning.
Published in Chapter: Impacts, Resilience, and Creativity in Cultural Tourism and Leisure in a Time of Pandemic: Presential and Virtual Visits to Lisbon Museums; From: Handbook of Research on Urban Tourism, Viral Society, and the Impact of the COVID-19 Pandemic
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Chapter 97
Online Dispute Resolution
A voluntary process in which disputing parties invite a third party neutral to assist them in resolving their differences. While there are various approaches to, and styles of, mediation, one commonality is the lack of mediator decision-making authority: parties are bound by the process’ outcome only if they finalized an agreement. Most mediation processes are characterized by the mediator attempting to repair the disputing parties’ relationship and improve their communication, so as to enable them to speak openly about their concerns and needs and work together towards addressing them.
Published in Chapter: Online Dispute Resolution; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 10
Unpacking the Dilemma of Alternative Dispute Resolution and Access to Justice by Women in the Ghanaian Context
A process that takes into concern the use of a neutral mediator that enable parties or groups involved in a dispute to make provisions for discussing and deciding on a solution that is mutually agreed by all the parties.
Published in Chapter: Unpacking the Dilemma of Alternative Dispute Resolution and Access to Justice by Women in the Ghanaian Context; From: Advancing Civil Justice Reform and Conflict Resolution in Africa and Asia: Comparative Analyses and Case Studies
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Chapter 16
Philosophy of the Russian Criminal Subculture
Is a structured, interactive process where an impartial third party assists conflicting (disputing) parties in resolving conflict.
Published in Chapter: Philosophy of the Russian Criminal Subculture; From: Fighting for Empowerment in an Age of Violence
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Chapter 7
Evolving From a Heteronormative World Into an Intersectional Language Curriculum: Creating an LGTBQI+ Safe Space in the Classroom
It acquires a pivotal role in the recent versions of the CEFR CV (2018 AU59: The in-text citation "CV (2018" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. , 2020 AU60: The in-text citation "CV 2020" is not in the reference list. Please correct the citation, add the reference to the list, or delete the citation. ), so a new set of descriptors for mediation has been created, which is situated at the very core of the linguistic modes of reception, production, interaction.
Published in Chapter: Evolving From a Heteronormative World Into an Intersectional Language Curriculum: Creating an LGTBQI+ Safe Space in the Classroom; From: Promoting Inclusive Education Through the Integration of LGBTIQ+ Issues in the Classroom
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Chapter 13
Mediatization and Pedagogical Mediation in a Multimedia Techno-Pedagogical Environment: The Case of Learning Objects in E-Learning
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Chapter 10
Which Matters More?: Effects of Surface- and Deep-Level Diversity on Team Processes and Performance
A hypothesized causal chain in which an independent variable affects an intervening variable (the mediator) which in turn affects the dependent variable.
Published in Chapter: Which Matters More?: Effects of Surface- and Deep-Level Diversity on Team Processes and Performance; From: Handbook of Research on Race, Gender, and the Fight for Equality
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Chapter 7
Undermining Leadership Effectiveness
Intervention to bring conflicting parties together to settle differences and promote reconciliation.
Published in Chapter: Undermining Leadership Effectiveness; From: Navigating Micro-Aggressions Toward Women in Higher Education
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Chapter 16
Digital Technologies as Tools to Promote Tourism and Territorial Development: Design of a Mobile Application for Community-Led Initiatives
The communication strategies that allow human beings to represent themselves and their surroundings, in a process of producing and exchanging meaning.
Published in Chapter: Digital Technologies as Tools to Promote Tourism and Territorial Development: Design of a Mobile Application for Community-Led Initiatives; From: Impact of New Media in Tourism
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Chapter 87
Business-to-Business (B2B) Integration
Mediation is the semantics-preserving transformation of a message in one message format into a message of a different message format that represents the same information.
Published in Chapter: Business-to-Business (B2B) Integration; From: Handbook of Research on Innovations in Database Technologies and Applications: Current and Future Trends
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Chapter 9
Stepping Up to the Challenge: Innovative Online Strategies in the ESP Digitalised Classroom
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Chapter 27
Conflict Resolution in E-HRM Environments
A dispute resolution process in which a neutral third party known as a mediator helps the negotiators resolves an impasse by reaching an agreement.
Published in Chapter: Conflict Resolution in E-HRM Environments; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 8
Outlining the Value of Cognitive Studies in Increasing the Strategic Management within Organizations
A major aim is to integrate knowledge about humans by drawing on various approaches and methods. The mediation processes can have very different forms, depending not only on the nature of the conflict, but also on the role of the mediator and the mediation style. Mediation tends to facilitate interactions by solving and preventing problems and conflicts either by offering formal structures that develop negotiation and conflicts resolution processes or by preparing several protagonists that in their daily life will apply and use these concepts and competences of apprenticeship in the cognitive and social domain.
Published in Chapter: Outlining the Value of Cognitive Studies in Increasing the Strategic Management within Organizations; From: Handbook of Research on Effective Project Management through the Integration of Knowledge and Innovation
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Chapter 10
Appropriating Zoom to Provide Access to One-to-One Writing Support
The purposeful intervention by a person or tool to support students' learning processes, aimed at scaffolding learning and aiding progression in knowledge, skills, and understanding.
Published in Chapter: Appropriating Zoom to Provide Access to One-to-One Writing Support; From: Handbook of Research on Innovative Frameworks and Inclusive Models for Online Learning
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Chapter 18
Mediation Is the Message: Social Media Ventures in Informational Capitalism
The conceptualization of different social elements/subjects that come to interact, communicate and exchange information among each other based on the production and reproduction of social relations.
Published in Chapter: Mediation Is the Message: Social Media Ventures in Informational Capitalism; From: Handbook of Research on Civic Engagement and Social Change in Contemporary Society
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Chapter 10
Food and Mediations: Tales of Culinary Cultures and Punjabi Media Representation
A concept which argues that cultural construction of meanings is not atomic or independent of its relation to something else.
Published in Chapter: Food and Mediations: Tales of Culinary Cultures and Punjabi Media Representation; From: Handbook of Research on Contemporary Storytelling Methods Across New Media and Disciplines
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Chapter 5
Mediation in Schools: How to Build a Peer Mediation Program
A dynamic process in which a third party assists two disputing parties in finding peaceful solutions to conflict.
Published in Chapter: Mediation in Schools: How to Build a Peer Mediation Program; From: Analyzing Paradigms Used in Education and Educational Psychology
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Chapter 15
The Multilingual Classroom in Translator Education: Students and Teachers as Co-Participants
Linguistic mediation is a type of assisted interaction among individuals who, otherwise, would be unable to communicate. Mediation tasks can be intralinguistic or interlinguistic.
Published in Chapter: The Multilingual Classroom in Translator Education: Students and Teachers as Co-Participants; From: Handbook of Research on Multilingual and Multicultural Perspectives on Higher Education and Implications for Teaching
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Chapter 4
The “Private Face” of Nonprofits: Legal and Ethical Human Resource Practices
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Chapter 16
Computerized Dynamic Assessment as a Potential Inclusive Assessment Tool for Reading Comprehension
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