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What is Multicultural Competency

Multicultural Counseling Applications for Improved Mental Healthcare Services
The ability to understand, communicate with and effectively interact with people across cultures.
Published in Chapter:
Counseling Chinese Communities in Malaysia: The Challenges and Needs in Mental Health Service Deliverance
Rachel Sing Kiat Ting (Monash University Malaysia, Malaysia) and Pei Lynn Foo (Penang Association of Counselling and Psychology, Malaysia)
DOI: 10.4018/978-1-5225-6073-9.ch002
Abstract
This chapter presents the experiences of Chinese in Malaysia (CIM), in the context of mental health services. As the second largest ethnic group in Malaysia, CIM is diverse in its dialectic subculture, education, generation, geography, and degree of assimilation to the mainstream culture. The chapter introduces the ecological characteristics of CIM and how they shape the unique psychological challenges. Though CIM are known for their multilingual ability, strong work ethics, emphasis on education, and family piety, the clashes between tradition and modern values, the marginalized position in the Malaysian political arena, the stereotype of overachiever in education, and the “brain drain” movement of young elite CIM, have all caused a strain in CIM families as well as individuals. Moreover, they face both external and internal barriers in getting quality mental health care. It is therefore imperative to promote a mental health discipline that is open to serve CIM, as well as being sensitive to its cultural and historical backdrop.
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