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What is Municipal Website

Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
The tool through which local governments establish an online presence.
Published in Chapter:
Transparency and Local Government Websites
Suzanne J. Piotrowski (Rutgers University – Newark Campus, USA) and Erin L. Borry (University of Kansas, USA)
DOI: 10.4018/978-1-60566-282-4.ch020
Government websites are quickly becoming the first point of contact for citizens and visitors seeking information. Local government websites’ content is key with regard to transparency. Within this chapter, we present a review of the transparency and e-government literatures, explore how they intersect, and present a Basic Transparency Model for local government websites. An analysis of local government websites and the ways in which they are being utilized to increase openness in government is presented. A case study of the municipal websites in New Jersey follows the literature review. We found that 87% of New Jersey’s 566 municipalities have a website. The extent to which these websites increase municipal transparency varies considerably. We conclude the chapter by making recommendations to municipalities to capitalize upon their web presence in order to increase transparency.
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