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What is NATHEALTH

Chapter 3
Handbook of Research on Human Resources Strategies for the New Millennial Workforce
Indian forum with vision to facilitate the shift in mindset, delivery and decision making in the healthcare sector.
Published in Chapter:
Change Management and Leadership: An Overview of the Healthcare Industry
Kallol Basu (Kedge Business School, France)
Copyright: © 2017 |Pages: 18
DOI: 10.4018/978-1-5225-0948-6.ch003
Abstract
The increasing convergence of technology and health care is ushering in a new era of digital transformation in the way patients interact with healthcare professionals. The surging market is forcing healthcare organizations to continuously leverage technology to modernize medical care, reduce manual handoffs, and reduce costs. However, the success rates have not been very encouraging. This is significantly due to lack of proper attention to organization change management by leadership. By performing an in-depth analysis of affected leading hospital chains in India, this chapter deduces how leadership can help foster better change adoption throughout the lifecycle of technology implementation in healthcare organizations.
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