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What is Occupational Stress

Human Relations Management in Tourism
A negative mental and physical state arising from an employee's inability to effectively cater to the needs of guests and visitors due to job-related constraints and pressures.
Published in Chapter:
Occupation Stress and Leadership in the Hospitality Industry
Sunil Kumar (Shoolini University, India) and Meenakshi Yadav (Lovely Professional University, India)
Copyright: © 2024 |Pages: 25
DOI: 10.4018/979-8-3693-1322-0.ch008
Abstract
This chapter focuses on the impact of leadership on employee stress in the hospitality industry. It is widely understood that work-related stress directly affects employees' physical and mental well-being. The chapter examines various reports on occupational stress. The study shows that the rapid evolution of technology and competitive environments contribute to increased employee stress. Such stress is detrimental to both employees and employers. Occupational stress arises from multiple factors, including the work setting, leadership, organizational aspects, and individual or group dynamics. Understanding and addressing each factor is crucial in mitigating stress. Leaders should manage their teams and exhibit their best leadership traits. Effective leadership directly influences employee stress levels. Reducing occupational stress will lead to positive and advantageous individual and organizational outcomes.
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More Results
Preventing Occupational Stress in Railway Engine Pilots: Issues at a Glance
Stress related to one's job, often stems from unexpected responsibilities and pressures that do not align with a person's knowledge, skills, or expectations, inhibiting one's ability to cope.
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Well-Being at Work: A Comprehensive Review About Its Predictors and Outcomes
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Bullying Among Healthcare Workers
Negative physical, mental, and emotional reactions caused by the pressure and demands of the employer or customers, or by other factors such as the physical infrastructure of the workplace, psychological factors such as violence in the workplace.
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Emotional Intelligence and Job Stress
Pressure or tension mentally and physically in the workplace due to heavy workload or hostile work environment.
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Examination of Quality of Life in Workplace Environments
Stress that is particularly related to a person’s job.
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Research-Based Applied Psychophysiology: Yoga for Occupational Stress and Health
Occupational stress is a major hazard for many workers. Increased workloads, downsizing, overtime, hostile work environments, and shiftwork are just a few of the many causes of stressful working conditions.
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