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What is Online Discourse Management

Encyclopedia of Networked and Virtual Organizations
Identifies the exchange of ideas and viewpoints mediated by a computer mediated communication medium via a discussion board, a learning management system or any other synchronous and asynchronous collaboration tool.
Published in Chapter:
Dialectical Discourse Management through Online Collaboration
Katia Passerini (New Jersey Institute of Technology, USA)
Copyright: © 2008 |Pages: 7
DOI: 10.4018/978-1-59904-885-7.ch056
Abstract
This chapter presents experiences of time-limited networked forums created for the purposes of sharing views and insights on specific development topics (through fixed-length, Internet-based conferences), gathering wider feedback and broadening participation. It illustrates the effectiveness, represented by global outreach and frequency of interactions, of the communication medium in stimulating an online dialectic dialogue involving multiple stakeholders. The experience described represents an example of time and scope-based online interactions in a distributed community. This distributed virtual network is organized and temporarily brought together for ad hoc and timebound knowledge exchange. The chapter summarizes experiences that can be replicated to solicit knowledge creation and sharing across multiple domains.
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