What is Online University

Chapter 1 shares the study that led to this book. PAUSE, as a framework, was tested in a mixed-methods study with faculty at a large online university over 16 weeks. The study included a pre-study workshop, bi-weekly surveys, and analysis of both the self-report data and the qualitative data received through the surveys throughout the entirety of the study. Results showed a significant difference in self-reported confidence with providing feedback that is meant to support students' persistence at an online university. Likewise, four qualitative themes emerged that provide support for online faculty who are providing feedback to university students.