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What is Operational Environment

Encyclopedia of Information Communication Technology
The operational environment of an organisation consists of the organisation and its stakeholders, social networks, the local community and society. The organisation has to adapt its internal processes, resources and capabilities to the changing operational environment in the strategic plan.
Published in Chapter:
Knowledge Management with Partners in a Dynamic Information Environment
Juha Kettunen (Turku University of Applied Sciences, Finland), Jouni Hautala (Turku University of Applied Sciences, Finland), and Mauri Kantola (Turku University of Applied Sciences, Finland)
Copyright: © 2009 |Pages: 7
DOI: 10.4018/978-1-59904-845-1.ch066
Abstract
The purpose of this article is to analyse the interaction between the dynamic information environment (IE) and the operational environment to promote the cooperation of the higher education institution with business life and enhance the external impact of the institution on its environment. The dynamic IEs are analysed to manage the information systems and internal processes in an educational institution and their cooperating partners. This article is organised as follows: The article introduces the approach of IEs and operational environments. Then the concept of a dynamic IE is used to analyse the information systems used in the core internal processes of the higher education institution. The study also describes the partnership in a dynamic IE. Thereafter, a short case study is presented about partnership using the electronic Optima platform at the Turku University of Applied Sciences (TUAS). Finally, the results of the study are summarised in the concluding section.
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