Organizational effectiveness refers to an organization’s ability to achieve its goals and objectives, while maintaining a high level of efficiency and maximizing its resources. It is a measure of how well an organization is using its resources to achieve its mission, vision, and strategic objectives. Organizational effectiveness is often measured through various key performance indicators (KPIs) such as revenue growth, profitability, employee engagement, customer satisfaction, and market share. A highly effective organization is one that can adapt to changing circumstances, innovate, and continuously improve its operations, products, and services. It is also one that has a strong and positive organizational culture, effective leadership, and a clear and compelling vision for the future. Organizational effectiveness is essential for long-term success and sustainability in today’s rapidly changing business environment.
Published in Chapter:
Organizational Development (OD) Frameworks and Models: An Exploration of OD During COVID-19 for Enhancing Organizational Effectiveness
Copyright: © 2023
|Pages: 27
DOI: 10.4018/978-1-6684-8392-3.ch003
Abstract
The chapter thoroughly investigated various conceptual models for organisational development (OD). The implementation of the theoretical models and organisational development during the COVID-19 crisis would have been covered. The main objective of the book chapter is to equip readers with the knowledge and skills they need to comprehend the various frameworks, models, and concepts for managing organisational development, with a focus on how these concepts were used during the COVID-19-based pandemic. Additionally, the chapter checks on the different changes adapted by various sectors to accommodate sudden changes due to pandemic driven crises.