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What is Organisational Knowledge

Handbook of Research on Distributed Medical Informatics and E-Health
The capability, which members of an organization developed, to draw distinctions in the process of carrying out their work, in particular concrete contexts, by enacting sets of generalisations whose application depends on historically evolved collective understanding.
Published in Chapter:
Distributed Knowledge Management in Healthcare
Christos Bountis (Oxford Radcliffe Hospitals, UK)
DOI: 10.4018/978-1-60566-002-8.ch014
Abstract
This chapter introduces and reviews the concept of distributed knowledge management within the Healthcare environment and between Healthcare and other partner organisations. As management should not be mistaken for control, distributed should not be identified with multicentered. Trade-offs between managerial centralism and social contextuality should be allowed. Although the core issues in knowledge management are not technological, tools that can support the central versus social dualism of knowledge management are critical to the effective and appropriate use of generated knowledge. Information tools can significantly affect the user experience and local social wiliness to participation and enhance the managerial trends that make use of knowledge networks and shared logistics. They include service-oriented architectures (SOA), artificial intelligence networks (AIN), multiple agent systems (MAS) and the contextual tools of Web 2.0. All of those tools feed their functionality on the semantic detail, the granularity and the trust levels enjoyed by their information sources.
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Why Do Lessons Learned Often Fail?: An Analysis of Experiences
The organisation shall determine the knowledge necessary for the operation of its processes and to achieve conformity of products and services. This knowledge shall be maintained and be made available to the extent necessary. When addressing changing needs and trends, the organisation shall consider its current knowledge and determine how to acquire or access any necessary additional knowledge and required updates.
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