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What is Organisational Memory

Handbook of Research on Driving Competitive Advantage through Sustainable, Lean, and Disruptive Innovation
The memory of the organisation is the crystallisation of the firm’s history. It is a repertoire including all the knowledge necessary for the firm to develop within its environment. This capitalized knowledge will help the firm to adapt to environmental changes. However, in ‘high-velocity environments’, the firm has to enrich its organisational memory through organisational learning and the expression of dynamic capabilities to face uncertainty.
Published in Chapter:
Competitive Advantage, Open Innovation, and Dynamic Capabilities: Is Sanofi Employing an Open Innovation Strategy?
Geoffroy Labrouche (IEP de Toulouse, France) and Med Kechidi (Université Toulouse Jean-Jaurès, France)
DOI: 10.4018/978-1-5225-0135-0.ch006
Abstract
This chapter deals with a particular type of dynamic capability: dynamic relational capabilities. They are defined as the organisational ability of a firm to enter into successful business relationships with other actors. It is shown that these abilities, based on organisational memory, are expressed in particular through the acquisition of assets and the conclusion of partnerships/alliances. In the pharmaceutical industry, open innovation strategies are the concrete proof of such abilities. Indeed, this sector is considered to be a High-Velocity Environment characterized by a high rate of change. Such change, challenging firms' competitive advantage, fosters the development of dynamic capabilities and open innovation strategies. These theoretical considerations are illustrated by reference to the innovation strategy adopted by the Sanofi group, particularly since 2008.
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