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What is Organizational Cybernetics

Handbook of Research on Enhancing Innovation in Higher Education Institutions
A functionalist systems approach that tends to manage the complexity of organizations and is focused on researching the problems in structure and operations of organizations.
Published in Chapter:
Higher Education Institutions as Viable Systems: A Cybernetic Framework for Innovativeness
Dejana Zlatanović (University of Kragujevac, Serbia), Verica Babić (University of Kragujevac, Serbia), and Jelena Nikolić (University of Kragujevac, Serbia)
DOI: 10.4018/978-1-7998-2708-5.ch001
Abstract
In a knowledge-based economy, higher education institutions (HEIs) are a key factor in fostering innovation and play a central role in sustainable economic growth and development. Growing complexity of HEIs and their environments requires systemic, i.e. cybernetic approach to innovation. The chapter highlights the importance of introducing a cybernetic framework for innovativeness of higher education institutions by their examination in conceptual framework of organizational cybernetics (OC). The purpose is to demonstrate how viable system model (VSM) as a key methodological tool of OC can help understanding the viability and innovativeness of HEIs. In addition, higher education institutions are investigated in a conceptual framework of VSM through the case of the public higher education institution (HEI) in Serbia. The main contribution of the chapter is related to practical implications of presented framework including the strengths and weaknesses of a VSM application.
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