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What is Organizational Interoperability

Chapter 38
Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies
Is concerned with how organisations, such as public administrations cooperate across borders. This includes: alignment of business processes; Clearly structuring organisational relationships by e.g. using instruments such as service level agreements (SLAs); and defining of change management processes.
Published in Chapter:
Challenges for Adoption of e-Procurement: An SME Perspective
Kelly Liljemo (University of Agder, Norway) and Andreas Prinz (University of Agder, Norway)
Copyright: © 2012 |Pages: 27
DOI: 10.4018/978-1-4666-0146-8.ch038
Abstract
In a society well on its way through a digital revolution, a number of new challenges are encountered, and when participating in electronic business, small- and medium-sized enterprises (SMEs) face specific challenges and issues. In this chapter an analysis of those challenges covering electronic procurement within public and private sectors (B2G, B2B) is provided, including a case study from electronic invoicing. Relevant factors for the use of electronic invoicing for SMEs in Europe are recognized, and requirements for a technical solution are identified. Starting from that, an architecture for the solution is derived. The solution is aligned with the initiatives working on that issue within Europe.
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Chapter 10
Interoperability and Constituents of Interoperable Systems in Public Sector
Organizational interoperability is concerned with how different organizations collaborate to achieve their mutually agreed e-government goals. Concerned organizations need detailed agreement on collaboration and synchronization of their business processes to deliver integrated government services.
Published in Chapter: Interoperability and Constituents of Interoperable Systems in Public Sector; From: Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective
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