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What is Organizational Norms

Handbook of Research on Multi-Agent Systems: Semantics and Dynamics of Organizational Models
Also called “normative dimension”, it is composed of constructs to further regulate and show how organizational structure (time independent relations), organizational interaction (standardized functioning) and organizational functions are interrelated. The name “normative” is due to the fact that in the existing organizational model the concepts in this dimension are described in term of deontic norms (i.e., statements that regulate the behaviour of social entities: what they are allowed to do - direct or indirectly -, what they are obliged to do, etc.).
Published in Chapter:
Modelling Dimensions for Agent Organizations
Luciano R. Coutinho (University of São Paulo, Brazil), Jaime S. Sichman (University of São Paulo, Brazil), and Olivier Boissier (ENS Mines Saint-Etienne, France)
DOI: 10.4018/978-1-60566-256-5.ch002
In this chapter, we discuss the concepts of agent organization, organizational model, and review some existing organizational models. Before the review, we discuss how to classify the diverse aspects of agent organizations currently captured by organizational models. These aspects are named “modelling dimensions”. We show that there are at least four basic dimensions: the structural dimension mainly composed of roles and groups, the interactive dimension characterized by dialogical interaction structures, the functional dimension formed by goal/task decomposition, and the normative dimension in which we find the concepts of norms, rights, rules, and so forth. Apart from the basic dimensions, we also identify four other complementary dimensions: environment, evaluation, evolution, and ontology. These are related to the aspects of situatedeness, measurement, adaptation, and domain specific semantics of agent organizations. Finally, we compare the organizational models reviewed and describe how the idea of modelling dimension can help in finding correspondences between organizational models.
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Explicit and Tacit Knowledge: To Share or Not to Share
Organizational Norms is a set of rules for human behavior in the organization. Organizational Norms regard information sharing as usual, correct and socially expected work place behavior (Constant et al., 1994, p.404
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