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What is Overbooking

Encyclopedia of Business Analytics and Optimization
The selling of a volatile good or service in excess of actual capacity. Overselling is a common practice in the travel and lodging industry.
Published in Chapter:
Revenue Management in the Hotel Industry
Anna Hawkins (University of Winnipeg, Canada) and Jing Chen (Dalhousie University, Canada)
Copyright: © 2014 |Pages: 10
DOI: 10.4018/978-1-4666-5202-6.ch183
Full Text Chapter Download: US $37.50 Add to Cart
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