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What is Perceived Ease of Use (PE)

Chapter 59
Encyclopedia of E-Business Development and Management in the Global Economy
Perceived Ease of Use (PE) is one of the independent constructs in the Technology Acceptance Model (TAM). It is “the degree to which a person believes that using a particular system would be free of effort” (Davis, 1989).
Published in Chapter:
An Exploratory Study on the User Adoption of Central Cyber Government Office of the Hong Kong Government
Kevin K.W. Ho (The University of Guam, Guam), Calvin Chun Yu (The Hong Kong University of Science and Technology, Hong Kong), and Michael C.L. Lai (Hong Kong Police Force, Hong Kong)
Copyright: © 2010 |Pages: 12
DOI: 10.4018/978-1-61520-611-7.ch059
Abstract
This chapter investigates those factors affecting the user adoption of the Intranet Portal of the Hong Kong Government, a.k.a., Central Cyber Government Office (CCGO). The authors conducted a survey study in 2004 and they interviewed some of the users to collect their feedbacks on the user adoption of CCGO based on the premises of the Technology Acceptance Model (TAM). Based on the results of their survey and interviews, the authors noted that civil servants of Hong Kong demonstrated strong reluctance to adopt CCGO.
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Chapter 124
User Adoption of Government-to-Employee Portal of Hong Kong Government
Perceived ease of use (PE) is one of the independent constructs in the Technology Acceptance Model (TAM). It is “the degree to which a person believes that using a particular system would be free of effort” ( Davis, 1989 AU94: The citation "Davis, 1989" matches multiple references. Please add letters (e.g. "Smith 2000a"), or additional authors to the citation, to uniquely match references and citations. ).
Published in Chapter: User Adoption of Government-to-Employee Portal of Hong Kong Government; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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