What is Performance Improvement

The waves of technology are changing the workplace and the worker of today as we approach the 21st century. To be prepared, people need to be proactive, to ride the next wave, to adapt to change, learning new things constantly.” Lowell Gray, CEO of Shorenet, an Internet service provider in Lynn, MA. Are multimedia agents effective tool for e-learning solutions to assistant performance improvement specialist in the organization development challenges? This question was investigated through the evaluation of existing research materials on e-learning and multimedia agents. Research has shown that multimedia and e-learning solutions have a positive effect on job training and job performance. Is it an effective instructional tool both in cost and for performance interventions? This report begins with a background discussion into the definition and appropriate training issues dealing with e-learning and multimedia agents tools including adult learning, active training methods that are associated with the interactive multimedia agents, as well as the value e-learning and multimedia has on the organization. In addition, the study continues to discuss how multimedia and e-learning based instruction for on the job training meets the benefits for business result and improvement of job performance that trainers seek in their instructional outcome.