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What is Physical Knowledge Café

Chapter 7

Handbook of Research on Tacit Knowledge Management for Organizational Success

Physical Knowledge café denotes to a common place where individuals/organizations of alike interests come to gather physically for the sake of innovative ideas exchange and discussion on their different problems with possible solutions.

Published in Chapter:

Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Café Approach

Muhammad Waseem Bari (Beijing Institute of Technology, China) and Meng Fanchen (Beijing Institute of Technology, China)

Source Title: Handbook of Research on Tacit Knowledge Management for Organizational Success

DOI: 10.4018/978-1-5225-2394-9.ch007

Abstract

Based on knowledge sharing, transaction cost, and networking theories, the present study investigates the effects of instrumental guanxi-based physical knowledge café (IGPKC) and instrumental guanxi-based virtual knowledge café (IGVKC) on innovation capabilities. Relational psychological contract (RPC) acts as a mediator between IGPKC & IGVKC and innovation capabilities. Present study surveys 210 employees of software development Chinese firms and analyzes results through PLS-SEM. This study finds IGPKC and IGVKC have a significant effect on innovation capabilities and RPC partially mediates this effect. Through importance-performance matrix analysis (IPMA), it establishes that IGVKC has high importance but less performance than IGPKC and RPC for innovation capabilities. Thus, management needs to enhance the performance of IGVKC by following the trust commitment theory. The present study has implications for Chinese organizations to enhance their innovation capabilities and for the Chinese government to promote knowledge base economy with low transaction cost.

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