What is Process Consultation

This chapter explores a graduate course designed for process consultant practitioners and change managers on the ethics of intervening in human systems. The course uses an ethical inquiry process which involves both individual and collective exploration. This is described through the background philosophy of embodied knowledge which underpins the design of the course and is further elaborated from the perspective of the professor and a previous student. Enactive and embodied knowing through an inquiry process draws attention to our skilful action through the challenges we face in acting ethically. This involves practicing three main methods used in the journey towards ethical know-how: the Discipline of Noticing (Mason, 2002), identifying the gap between espoused theory and theory-in-use (Argyris, 1995), and an individual and collective inquiry process (Roy et al, 2003) into ethical issues the authors have faced in their personal and/or professional lives.