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What is Public Destination Management

Handbook of Research on Smart Technology Applications in the Tourism Industry
Set of actions for public entities related to tourism that have the purpose of developing at the local scale. It includes both tourism policy measures and other policies that affect tourism (environment, culture, mobility, etc.); and responds to a broad approach, more typical of a general destination management than of the strict application of tourism planning instruments.
Published in Chapter:
Intelligent Tourist Destinations and Their Application to Public Policies: The Spanish Case
Luis Galindo Pérez-de-Azpillaga (Universidad de Sevilla, Spain), Alfonso Fernández-Tabales (Universidad de Sevilla, Spain), and Concepción Foronda-Robles (Universidad de Sevilla, Spain)
DOI: 10.4018/978-1-7998-1989-9.ch021
Abstract
The chapter is divided into two differentiated parts. The first includes a brief technical review of the concepts of Territorial Intelligence and Intelligent Tourist Destination, situating them in the context of the new tourist destination planning paradigms. This part ends with a first approach to the Spanish case and the progress of its public tourism policies towards these concepts. The second part goes deeper into the Intelligent Tourist Destination model applied in Spain, driven by the public administration, paying special attention to its official standardisation process, and the indicators adopted to that end. Finally, the chapter ends with some brief conclusions.
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