What is Public Records (Social Indicators)

The appropriate allocation of valuable human and financial resources requires a decision-making process based upon the most accurate information available. A community diagnostic assessment provides the framework to determine the important issues, propose potential solutions, and empower the community’s constituents. In this chapter, several theoretical models which can guide the assessment process are delineated along with six methods of needs assessment (key informant, public issues forum, service utilization, public records - social indicators, and field survey). For each method of assessment, its applicability, strengths and limitations are examined. The use of telecommunication technologies and Internet resources are incorporated throughout the chapter.