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Quality Management Implementation in Higher Education: Practices, Models, and Case Studies
3 tests that evaluate and compare the performance of Latin American students in third and sixth grade. These tests are made by the Latin American Laboratory of Evaluation of the Quality of Education (known in Spanish as LLECE), to certify quality of education in the region and guide decisions in term of public education policies.
Published in Chapter:
Quality Assessment of Higher Education in Latin American University: A Case Study
Rafael Ignacio Pérez-Uribe (EAN University, Colombia), Gloria Sierra (EAN University, Colombia), and Sandra Bibiana Clavijo-Olmos (EAN University, Colombia)
DOI: 10.4018/978-1-5225-9829-9.ch016
The purpose of the chapter is to present the experience of the evaluation based on competences, through an institutional evaluation program that verifies the quality of the training as a process of quality assurance and as part of the Quality Management System in a Latin American university. It will describe the academic process called Assessment Center that designs, manages, and implements the program of undergraduate and postgraduate evaluation in face-to-face and virtual modality, and that has an objective to develop the project of Evaluation in Higher Education by Competences based on the Pedagogical Model of the College. Finally, this chapter aims to demonstrate from an experience in higher education the importance of quality as an integral part of the institutional culture of a Latin American university, as well as the collective and individual intentionality of the educational communities, in such a way that it is reflected in the processes and tasks that are carried out in the university institutions.
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