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What is SAM

Chapter 21
Handbook of Research on Human-Computer Interfaces, Developments, and Applications
Self-Assessment Manikin (questionnaire).
Published in Chapter:
Towards an Inclusive Walk-in Customer Service Facility
Tiago Cinto (Telecommunications Research and Development Center, Brazil)
Copyright: © 2016 |Pages: 20
DOI: 10.4018/978-1-5225-0435-1.ch021
Abstract
It is estimated that 15% of the world's population has some sort of physical or sensory disability, according to the World Health Organization (2011). In an era marked by the rising of new technological devices, the inclusion of this public in digital environments still faces many obstacles, what frequently lets it out of this informational society. In this sense, Companhia Energética de Minas Gerais – CEMIG, one of the biggest Brazilian electrical energy utility company, has started to design and deploy a high-tech, user-friendly, inclusive customer service facility aimed at rendering a wide range of services by means of several gadgets such as self-service kiosks, tablets, and interactive panels and tables to help address the digital divide. For doing so, the applications to be developed and run on those devices need to be carefully studied and previously tested in order to meet the needs and expectations of the target audience. This paper describes the process of designing these innovative solutions to meet the demands of this new service channel.
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Chapter 6
Impact of Military Expenditure on Domestic Economy: A CGE Modelling Approach for India
A SAM is the matrix representation of all transactions and transfer that takes place between different production activities, various factors of production and different institutions like households, corporate and government within the country and with respect to rest of the world in a particular financial year. It has a structure of inter industry interdependence and hence depicted in terms of an input-output system. SAM therefore defines a comprehensive framework that can depict full circular flow of income from production activities to factor services like households. From income of the household to household consumption and finally back to production sector once again. Each row of a SAM represents total receipts of any account and column represents expenditure of that account. Therefore row total is supposed to be equal with corresponding column total. An entry in the ith row and jth column represents receipts of ith account from the jth account.
Published in Chapter: Impact of Military Expenditure on Domestic Economy: A CGE Modelling Approach for India; From: Handbook of Research on Military Expenditure on Economic and Political Resources
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Chapter 3
Taking a Leap to Education 4.0: The Practitioner-Learner Partnership in the Refinement of a Module Site for Learning at Scale
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Chapter 8
Endogenous Growth and R&D Infrastructure: A Dynamic CGE Modelling Approach for India
The matrix representation of all transactions and transfer that takes place between different production activities, various factors of production and different institutions like households, corporate and government within the country and with respect to rest of the world in a particular financial year. It has a structure of inter industry interdependence and hence depicted in terms of an input-output system. SAM therefore defines a comprehensive framework that can depict full circular flow of income from production activities to factor services like households. From income of the household to household consumption and finally back to production sector once again. Each row of a SAM represents total receipts of any account and column represents expenditure of that account. Therefore row total is supposed to be equal with corresponding column total. An entry in the i th row and j th column represents receipts of i th account from the j th account.
Published in Chapter: Endogenous Growth and R&D Infrastructure: A Dynamic CGE Modelling Approach for India; From: Handbook of Research on Economic, Financial, and Industrial Impacts on Infrastructure Development
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