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What is Scalable Trust

Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
motivated from the scalable system. Scalable trust of MAS can be defined as the trust that can fit for the system parameter changes, which cannot lead to the input’s remarkable increase and the output’s remarkable decrease (Zhao & Sun, 2008). Scalable trust consists of individual-level trust, network-based trust, group-based trust, organization-based trust and institution-based trust. Trust propagation from individual-level trust to group-based trust is important for MECS at the moment.
Published in Chapter:
Engineering of Experience Based Trust for E-Commerce
Zhaohao Sun (University Of Ballarat, Australia ), Jun Han (Beihang University, China), Dong Dong (Hebei Normal University, China ), and Shuliang Zhao (Hebei Normal University, China)
DOI: 10.4018/978-1-60566-669-3.ch014
Abstract
Trust is significant for sustainable development of e-commerce and has received increasing attention in e-commerce, multiagent systems (MAS), and artificial intelligence (AI). However, little attention has been given to the theoretical foundation and intelligent techniques for trust in e-commerce from a viewpoint of intelligent systems and engineering. This chapter will fill this gap by examining engineering of experience-based trust in e-commerce from the viewpoint of intelligent systems. It looks at knowledgebased trust, inference-based trust and their interrelationships with experience-based trust. It also examines scalable trust in e-commerce. It proposes a knowledge based model of trust in e-commerce and a system architecture for METSE: a multiagent system for experience-based trust in e-commerce. The proposed approach in this chapter will facilitate research and development of trust, multiagent systems, e-commerce and e-services.
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